Network monitoring & assurance · Optaro AssureSee every device. Find the cause. Restore the service.
Connect WiFi, switches, endpoints and security evidence. Give your team a clearer cause, a targeted response and a way to check recovery.
From symptom to next step
“The WiFi is slow.” Now what?
Assure joins the guest’s device, the AP, the switch port and the upstream link into one path, and points at the hop that is actually failing.
Follow the cause
One symptom. The whole service path.
See how connected evidence changes the next step. Pick the complaint your desk hears most.
Example workflows, not customer results. Coverage and permitted actions depend on the environment.
The Assure story
Fifty‑six seconds, start to verified recovery.
One service path deteriorates before a guest notices. Watch Assure detect the drift, find the evidence and restore the service.
The Assure platform
One estate. A connected investigation.
Start with the service that matters. Follow its network, endpoint and infrastructure dependencies. Bring security and configuration evidence into the same investigation, then choose a response whose outcome you can check.
Understand the connection.
From radio conditions to the port, traffic and events behind the symptom.
Know what the service depends on.
Bring endpoints, virtual workloads and configuration evidence into view.
Find the exposure. Prepare the evidence.
Prioritise vulnerabilities, assess external services and review technical readiness.
Diagnosis should lead somewhere.
Bring the evidence into supported recovery playbooks. Define the scope, check the result and escalate when the fault needs a person or a physical repair.
How remediation worksWireless RF audit · Riverside Spa
Coverage is sound. Two channels are working too hard.
Channel distribution · 5 GHz
What clients experienced
Wireless RF audit
An audit that says what it can and cannot prove.
Every RF audit opens with its evidence gates: what was scanned, how long clients were sampled, how precise the roaming data is. Then the verdict, then what to investigate next.
The Assure loop
From early signal to verified recovery.
One operating rhythm for property teams, network specialists and managed service providers.
See service drift as it begins.
Collect the signals that describe the real guest experience across access points, switches, gateways, portals and property systems.
Turn separate clues into one incident.
Bring device, port, location and timing evidence together so the team can follow a service path instead of chasing disconnected alerts.
Apply the right bounded response.
Guide an operator or trigger an approved runbook against the affected component, without forcing a wholesale infrastructure replacement.
Prove the service recovered.
Keep watching after the intervention, confirm the signal returns to normal and preserve a plain‑English evidence trail.
One property or the whole estate
Every site. One readable truth.
Move from scattered device dashboards to a consistent operational view. See which services are healthy, which signals deserve attention and what changed after an intervention.
Fits the estate you already run
Nothing replaced. Nothing ripped out.
Assure sits alongside the infrastructure and guest systems already in place. A read‑only on‑site probe gathers the evidence; agreed control paths can then support guided or automated response.
Compatibility is environment‑dependent and confirmed during solution design.
Start with your priority
Built for three kinds of team.
Hotels & groups
Protect the guest experience.
Connect recurring WiFi issues to the infrastructure behind them.
See howManaged service providers
Give engineers better evidence.
Investigate multi‑vendor estates and scope repeatable responses.
See howIT & security teams
Turn exposure into a plan.
Bring asset vulnerabilities, external findings and readiness evidence together.
See howDetect deterioration before it turns into a queue of identical complaints.
Connect the failing experience to the relevant device, port and evidence.
Resolve supported incidents through guided or approved recovery playbooks.
Know whether service recovered and keep a readable history of why.
Outcomes are target benefits. Baselines, automation and success measures are agreed for each deployment.
Bring us the estate you already run
Let the guest remember the stay, not the WiFi.
Show us your environment, support patterns and service ambitions. We’ll map where Assure can provide the clearest operational evidence.
Start with your priority
Which part of your world needs to work better?
Tell us about the guest journey, the network estate or the business challenge.
Prefer email? hello@optaro.io