FOR HOSPITALITY MSPS, INTEGRATORS AND RESELLERS
Build a recurring hospitality Wi-Fi service with Optaro Connect.
Combine AI-powered gateways, branded guest access and Digital Concierge in one credible partner proposition—designed for recurring service, clearer operations and fewer avoidable support calls.
Become an Optaro Partner →
PARTNERPLATFORM
CONNECTED SERVICEOne managed proposition from network edge to guest experience.
Capabilities / 03
What Optaro Connect Delivers for Your Business
AI-powered gateways
Give partners a dependable edge platform for access control, policy and service continuity across hospitality environments.
Branded guest journeys
Deliver simple, on-brand guest portal experiences while capturing permissioned first-party insight for the operator.
Digital Concierge support
Resolve common guest Wi-Fi connectivity and access issues directly with guests, reducing avoidable first-line support demand.
Build the service around your customers
Optaro Connect gives hospitality technology partners a coherent service layer across gateway control, guest access journeys and first-line connectivity support.
A practical partner model:
- Lead with the guest experience: shape an access journey suited to the property, brand and operating model.
- Add recurring management: package ongoing visibility, configuration and service improvement around the installed estate.
- Reduce avoidable support demand: use Digital Concierge for common guest Wi-Fi access and connectivity issues.
- Work jointly where it helps: bring Optaro into discovery, solution design and enablement while keeping the customer relationship clear.
Commercial terms, branding options, onboarding and support responsibilities are agreed with each partner. The first conversation is about fit—not a generic channel contract.
Partner with Optaro
Build the offer around your customers.
Bring your current hospitality connectivity activity, target accounts and service model. We’ll work through commercial fit, delivery responsibilities and the most useful route to market.
Start a partner conversation
Tell us about your partner business
Share enough context for us to make the first conversation useful. We’ll come back with the right product and commercial people.
Questions / answered
Frequently Asked Questions
01Is the programme suitable for smaller integrators?+
The starting point is operational fit, not company size. We’ll look at your hospitality customer base, deployment capability and support model, then agree whether Connect can strengthen the service you already provide.
02What does Digital Concierge handle?+
Digital Concierge works directly with guests on common Wi-Fi access and connectivity problems. It guides the guest through appropriate steps, uses available context and hands off issues that need a person or infrastructure intervention.
03How do Optaro Connect and Optaro Assure fit together?+
Connect provides the gateway, access and guest-experience layer. Assure adds continuous service observation, event correlation and recovery evidence. Partners can discuss either product or a combined managed-service proposition.